For best likeness, upload 3-8 clear photos: front view, side view, outfit details, hairstyle, accessories, and any pose references you want us to follow.

Yes. We send a 3D preview before production. You can request reasonable adjustments to likeness, pose, outfit, base details, or accessories before approval.

Standard orders require 5–10 business days for processing, including reference review, 3D modeling, customer preview and approval, 3D printing, hand finishing, quality checking, and packaging. Tracked shipping then takes 5–7 business days. The total estimated delivery time is 10–17 business days. Day 1 begins on the first business day after payment and complete usable references are received. Delayed approval or extra revisions can extend the estimate. See our Shipping & Delivery Policy.

Yes. We can create people, pets, couples, family groups, anime-inspired styles, gaming avatars, wedding pieces, and memorial gifts from the references you provide.

We will work with what you have, but clearer references always improve likeness. If key details are missing, our team may ask for additional photos before sculpting.

Yes. Add notes during the order for pose, outfit, colors, accessories, base style, nameplate text, or special details you want included.

Figurines are 3D printed and hand finished. Final texture, color, and detail treatment vary by size, style, and the references used for the piece.

We aim for a recognizable, polished likeness, but a handmade 3D figurine is an artistic interpretation. Photos, lighting, hair, fabric, and scale can affect the final result.

Changes are easiest before approval. Once production starts, edits may be limited or require extra time and cost depending on how far the piece has progressed.

Contact us with photos of the packaging and damaged area as soon as possible. We will review the issue and help with a suitable resolution.

Yes. Figmo uses tracked international delivery services. Standard transit takes 5–7 business days after the 5–10 business day processing stage. The exact shipping charge is shown at checkout or confirmed in your written quote before payment. Customs processing may extend the estimate.

Yes. Multiple copies are useful for weddings, family gifts, teams, and memorial keepsakes. Share the quantity
 you need so we can confirm timing and pricing.