FAQ
Everything to know before we sculpt.
A custom figurine is personal, so the process is built around clarity: upload references, review the preview, request refinements, and approve before production.
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For best likeness, upload 3-8 clear photos: front view, side view, outfit details, hairstyle, accessories, and any pose references you want us to follow.
Yes. We send a 3D preview before production. You can request reasonable adjustments to likeness, pose, outfit, base details, or accessories before approval.
Timing depends on complexity, revision speed, and shipping destination. Most orders include design review, hand finishing, quality check, and delivery, so ordering early is recommended for gifts or events.
Yes. We can create people, pets, couples, family groups, anime-inspired styles, gaming avatars, wedding pieces, and memorial gifts from the references you provide.
We will work with what you have, but clearer references always improve likeness. If key details are missing, our team may ask for additional photos before sculpting.
Yes. Add notes during the order for pose, outfit, colors, accessories, base style, nameplate text, or special details you want included.
Figurines are 3D printed and hand finished. Final texture, color, and detail treatment vary by size, style, and the references used for the piece.
We aim for a recognizable, polished likeness, but a handmade 3D figurine is an artistic interpretation. Photos, lighting, hair, fabric, and scale can affect the final result.
Changes are easiest before approval. Once production starts, edits may be limited or require extra time and cost depending on how far the piece has progressed.
Contact us with photos of the packaging and damaged area as soon as possible. We will review the issue and help with a suitable resolution.
Shipping options depend on your location and the product size. Available methods, costs, and delivery estimates are shown during checkout or quote
review.
Yes. Multiple copies are useful for weddings, family gifts, teams, and memorial keepsakes. Share the quantity
you need so we can confirm timing and pricing.